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Privacy

This Privacy Policy regulates the use by Bayliss Limited (“Bayliss”/”we”/”our”/”us”) of the information you provide when using the Bayliss website. It is to be read in conjunction with the terms and conditions of use of the site.

Bayliss is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Bayliss’s data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

To improve customer experience and our quality of service, we use technology on areas of the site to record user movements including page scrolling and text entered into forms. The information this technology collects does not include bank details and will be for internal use only. Data collected in this manner assists us in identifying usability issues as well as improving technical support for users.

CONTACT FORM:

In order to provide the best user experience, we operate a call back service through our website.

INFORMATION THAT WE WILL COLLECT:

All the information necessary to contact you, your name, telephone number, your email address,

The web server also collects data pertaining to every visitor, including the IP address, the length of time spent on the site and the pages accessed when visiting the site.

WHAT WE DO WITH THE INFORMATION WE GATHER:

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

Internal record keeping.

To improve our products and services.

Our representatives may follow up, either by e-mail, phone or fax to people who have requested a call back.

We may periodically send promotional e-mail about new products, special offers or other information, which we think, you may find interesting, using the e-mail address provided by you.

VISITORS TO OUR WEBSITE:

When someone visits www.baylisslimited.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site, help us in our web development and for search engine providers that assist us in the improvement and optimisation of our website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can view Google’s privacy policy by clicking the link below. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Adwords: http://www.google.com/policies/privacy/ads/

SECURITY:

Bayliss will use its best endeavors to protect the information you provide. Access to your information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers on which we store personally identifiable information, are kept in a secure environment. 

WHO WE SHARE THE INFORMATION WITH AND YOUR CHOICES:

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this policy statement.

We will not sell, distribute or lease your personal information to third parties other than our subsidiaries, affiliates, parent companies unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing agents unless you tell us that you do not wish this to happen.

If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us and requesting removal.

LINKS TO OTHER WEBSITES

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

CORRECTION/UPDATING PERSONAL INFORMATION:

If a user’s personally identifiable information changes we will correct, update or remove that user’s personal data as speedily as possible. You may request details of the personal information which we hold about you under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you or would like us to correct, amend or update your information please e-mail us at info@baylisslimited.com

CHANGES TO THIS PRIVACY NOTICE

We keep our privacy notice under regular review. This privacy notice was last updated on 15th May 2018.

What our customers have to say

I just wanted to say how pleased I am with my newly installed bathroom. Nigel Russell did an excellent job and I’m delighted with the result. I would certainly recommend both yourselves and Nigel Russell in future.

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Mrs Katy H.

“Dear Jackie and Denise, I have tried to write a note on your website, without success, to say how much I appreciated all your help in the purchase of a new shower suite. The service was excellent and always given with great patience and a smile, also your promises to deliver on time were upheld and much appreciated. Thank you so much for all your help. My shower room now looks so impressive and my family love the tiles! Kind Regards"

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Mrs Gladys M

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