Let our Customers do the Talking
From the moment we sat down with Adrian at Bayliss to discuss our new ensuite shower room we felt reassured that we were in good hands. Having years of experience, he clearly knows what he is talking about! He discussed with us the various options, including what we could realistically have based on the size of the room and what wouldn’t work, and answered our questions as they arose. He also researched specific information for us as we needed a Saniflow system and gave us information to read so that we were more familiar with what it was and how it worked. As this was a completely new room that was being built within an existing bedroom it was at times very difficult to imagine what things would look like but by using a computer programme we were able to have a virtual tour of the ensuite and Adrian was able to demonstrate the layout of the ensuite, for example where the sink and toilet would go and what this would look like. He also worked closely with us to ensure that we maximised the space for the shower as this was the main reason for having the ensuite. He listened to our requirements and requests and put together a layout that closely adhered to these. Based on the advice that Adrian gave us regarding the wall and floor tiles, we chose large tiles which we really liked but probably would have never opted for thinking they would be too big for a small room. In fact, it was the opposite; they were perfect for the ensuite. In addition to Adrian, the whole team at Bayliss were faultless in accommodating our requirements. Whenever we visited the showroom, they always made us very welcome and on the phone were consistently helpful. The ensuite has exceeded our expectations. It looks better than we could have imagined and that is no exaggeration! Thank you.
"I just wanted to say thank you again for the service you provided for my new bathroom. I am absolutely delighted with it and I think it looks really striking when you first open the door. I think it was Anthony who came round and fitted the shower basket so I was able to thank him too. Everything was left very clean and tidy and I am very happy with the service you provided and the manner that the work was carried out. However, I am extremely pleased that I was on holiday while all the work was done!!"
"I just wanted to say how pleased I am with my newly installed bathroom. Nigel Russell did an excellent job and I’m delighted with the result. I would certainly recommend both yourselves and Nigel Russell in future."
“Dear Jackie and Denise, I have tried to write a note on your website, without success, to say how much I appreciated all your help in the purchase of a new shower suite. The service was excellent and always given with great patience and a smile, also your promises to deliver on time were upheld and much appreciated. Thank you so much for all your help. My shower room now looks so impressive and my family love the tiles! Kind Regards"
“Dear Adrian, A brief note to thank you for your help in putting our new bathroom together. It looks really good, even if we haven’t decided on a colour for the walls to be painted. Really pleased as well with Nigel when it came to fitting. Plenty of dust as you witnessed but we couldn’t have wished for a better team to do the work. Thanks again."
"We are most pleased to record our thanks for the excellent manner in which you dealt with the planning and execution of the work of restructuring the bathroom and adjoining toilet in our home. We are particularly indebted for the skills and commitment of Martin on site and the care taken by him in every respect. We wish you all every success in the future."
"The bathroom is completed and looks fantastic, they have done a perfect job. Finally a big thank you to Denise for providing excellent service to us from start to finish, a real asset to your company."
"We would just like to say a big thank you for the service you gave us on the refit of our bathroom."
"Many thanks for a wonderful job and can’t speak highly enough of the fitters that have done the work. Really pleased."
"...just to say a big thank you to you and Martin for the work in the ensuite and downstairs loo. They both look great. We are really impressed with Bayliss’s professionalism and wouldn’t hesitate to both recommend you and use you again. Kitchen next!."
"Thank you so much for all your hard work and determination which have made our bathroom look superb. We also really appreciate your after sales service and were glad to be able to recommend you."
"Just to say a big thank you for the installation of our new bathroom. It looks lovely and may I add your workman Phil has done a wonderful job and is a great ambassador for your company. He was tidy and a pleasure to have in one’s home. Bearing in mind we have not tried the shower yet but everything else is working great and I am in not doubt the shower will be lovely too."
"Many thanks for transforming our bathroom into a stunning room. We have been thoroughly impressed by the professional service you have provided."
"Thank you for an excellent job. We are 100% satisfied with our new bathroom. Special thanks to Mark and to Phil for their superb work. You will be highly recommended to our family and friends."
"We wanted to take this opportunity to thank you all at Bayliss Bathrooms for the wonderful transformation of our ensuite. We were very impressed from the start, not only with your design as you seemed to know exactly what we were looking for, but right through to the finished product. We were particularly impressed with your fitter, Ash Hamer, who was very approachable and who took such care over everything he did, not only in the ensuite but ensured that all the areas he used were tidied before he left every day. It was great to have someone so totally trustworthy that I felt I could go out and leave him alone in our home and not worry. Again, thank you all for a top quality job – well worth every penny!" Emma & Jon Lichfield
"My wife and I felt we must write to you to say how very pleased we are with our new bathroom. Your design has been excellent and installation carried out to a very high standard. Martin has been a pleasure to have with us for the past 3 weeks. He has been quiet and unobtrusive and his workmanship skills are meticulous. He is a credit to your company. We will certainly recommend you to anyone we know considering a bathroom or kitchen installation and please feel free to use our name as a reference to any potential customers." Colin W Little Aston
"Following the recent installation of two completely new bathrooms and downstairs cloakroom I would just like to say a huge thank you to you both for all your help. Mark – you were instrumental in designing the new bathrooms and very patient as we looked at various options. Carl – you and your team came in and produced a first class installation, one which you can be justifiably very proud of, I know I am! I mustn’t forget Phil and Darren, they were the two guys who were with me for all of the 6 weeks, always very courteous and friendly, very tidy, helpful with their suggestions and again they were rightly proud of the finished product. The bathrooms have already been favourably commented upon by my family and guests. I would have no hesitation in recommending Bayliss to anyone looking for a first class design with quality products and installation. Once again, many thanks." Paul W. Four Oaks
"We would like to say how pleased we are with Phil’s recent work on our en-suite. We appreciated the way he talked us through the various options and his attention to detail and quality of workmanship are to be admired."
"I am writing to say how pleased we are with our new bathroom. Your fitter, Ashley, is a most polite and dependable young man, and nothing is too much trouble for him in his efforts to satisfy the customer. He clearly has all the skills required to achieve a first class job and I would have no reservations in recommending him to future customers, when he can only enhance the reputation of your company." Eric S. Sutton Coldfield
"Very pleased with my new Bathroom, what a transformation it is. Roger did an excellent job, was courteous and polite. He got on well, could relax when he was here, left everything clear and tidy. He’s an asset to your business." Rose W. Sutton Coldfield
"Many thanks for an excellent job. Thanks also to all at Bayliss especially Ashley whose work was first class and whose attention to detail was terrific." Alan A. Four Oaks
"A big thank you! We are really delighted with the bathroom. Thanks for all your hard work and attention to detail."